Frequently Asked Questions
Everything you need to know about your home furniture and decor experience.
What are your standard shipping times for furniture items?
Most in-stock furniture items are delivered within 7-14 business days. Large freight items may require additional scheduling time through our white-glove delivery partners.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
You can return most items within 30 days of delivery. Please note that furniture must be in original condition, and a restocking fee may apply to large items.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer complimentary fabric and leather swatches for our custom upholstery collections to ensure the color and texture match your home perfectly.
Are your wood products sustainably sourced?
We are committed to sustainability. The majority of our wooden furniture is crafted from FSC-certified timber and reclaimed materials to minimize environmental impact.
What payment methods do you accept?
We accept all major credit cards, including American Express, as well as digital wallets and flexible financing options for larger home purchases.